Services
Certifications
Management System & Business Performance
We attest and certify in accordance with international and national standards, developed for specific sectors and processes, to support the continuous improvement of business processes, through the conduct of second- and third-party audits using a systemic methodological approach based on the PDCA (Plan–Do–Check–Act) model.
MEC boasts a multi-sector specialization in supporting organizational improvement within the field of management systems.
Through in-depth audits of business processes, MEC supports corporate governance by optimizing the effectiveness of the management system through the identification of strengths and weaknesses aimed at improving business performance efficiency.
Experience, competence, and professionalism of our auditors are rooted in a deep knowledge of the processes that characterize different industries and supply chains.
Our audit services are designed to add value to the management system and can be easily integrated with other standards, based on the specific needs of the client organization.
For organizations approaching the Quality Management System for the first time, MEC offers a Gap Assessment (preliminary audit) service aligned with the quality management principles specified in ISO 9001:2015.
Context
ISO 9001:2015 takes into account the needs and expectations of all interested parties (with regard to the environment, safety, social responsibility, energy management, privacy, etc.) arising from the specific context in which the organization operates and which may contribute to increasing customer satisfaction. Customer satisfaction, therefore, is linked to that of other stakeholders (such as the community, the company’s employees, etc.), reflecting the socially responsible approach of the standard. To this end, the Quality Management System can be correlated with other management models and techniques used by organizations in their activities, with the aim of eliminating or reducing risks arising from the variability and complexity of the context.
Target Audience
Any company, regardless of its industry and size, that aims to deliver a quality product or service and satisfy customer needs by improving its performance in terms of effectiveness and efficiency.
Benefits
- Provision of products and services that comply with customer requirements.
- Continuous improvement.
- Management of risks and threats to identify development opportunities.
- Support for the standardization and optimization of processes, improving their effectiveness and efficiency to increase productivity and profitability.
- Support for the development of human resources by actively involving all personnel in process improvement.
- Control of critical process activities. Increased customer satisfaction.
Certification Process
Submission of a quotation request
Acceptance of the quotation
Conduct of a pre-assessment audit (optional)
Conduct of the Certification Audit (divided into two stages)
Management of any identified nonconformities
Certification decision by the MEC Technical Committee
Surveillance audits
Training
MEC’s training offering supports companies in the development of knowledge and skills for individuals and teams, with initiatives aimed at organizations and self-employed professionals.
ESG APPROACH
MEC operates with the aim of supporting organizations that seek to evolve across the three ESG environmental, social, and governance dimensions with the objective of improving competitiveness, effectiveness and efficiency, reputation, and access to credit.
Understanding the regulatory framework, best practices, and existing methodologies for measuring and managing impacts enables the integration of sustainability into the business, creating long-term value. Training managers and staff on these topics helps build a solid, ethical, and resilient corporate future, in line with global challenges and market expectations.
MEC organizes adaptive courses and training programs, strategic in-depth sessions tailored to the specific business context, or the development of targeted solutions designed to meet the specific needs of organizations.